Graham Glanville


BB(Hons) in Business


Research Project, Coaaching, Continous Professional Development, Leadership skills


The purpose of the current study is understanding the coaching process as a way to support and leverage leadership skills. In today's business world, organizations are struggling to adapt and survive. Organizations need new leaders with skills and abilities that will influence, motivate and develop people for a new model of organization. Leadership development then takes major attention as an investment in necessary organizational and behavioural changes. Thus, coaching emerges, a widely used tool for the development of leadership in organizations. For that, it was necessary to know the concept and the coaching process and identify its importance and the benefits that this technique provides for the leader, his followers and the whole organization. It was also necessary to evaluate how the leaders of the researched organization perform their activities, through the analysis of competencies with an objective questionnaire. The results showed that there are gaps (deficiencies) in the performance of the leaders, which indicate the need to develop the skills of each leader. Based on the results obtained, it was possible to present the coaching process to develop the necessary skills of a coach leader.

Date of Award

Fall 2020

Document Type

Undergraduate Project

Resource Type

bachelor thesis


Applied Business Research Projects