Supervisor
Kelvin Martins
Programme
MA in International Business
Keywords
Irish Hospitality Sector, Employee Retention, Labour Market Factors
Abstract
This study investigates the organisational and external labour market factors influencing employee retention in the Irish hospitality sector. The sector faces persistently high turnover rates, yet existing literature has largely focused on internal factors such as leadership and working conditions, overlooking broader labour market dynamics. To address this gap, a qualitative research design was adopted, involving semi-structured interviews with six participants (three managers and three kitchen staff) working in hospitality establishments in Dublin’s Temple Bar area. Thematic analysis was applied to identify key themes related to working conditions, management practices, job satisfaction, employee retention, and labour market factors. The findings reveal that retention is shaped by demanding working conditions, inconsistent management practices, and visa-related constraints, alongside the availability of alternative employment opportunities in a tight labour market. Notably, a gap emerged between managerial perceptions of fairness and employee experiences of inconsistency. The study contributes to the literature by demonstrating that retention is not always a voluntary choice but can be constrained by structural factors such as immigration status. Practical recommendations include improving management consistency, enhancing work-life balance, and offering competitive pay and development opportunities.
Date of Award
2026
Full Publication Date
2026
Access Rights
open access
Document Type
Capstone Project
Resource Type
thesis
Digital Object Identifier (DOI)
https://doi.org/10.63227/652.299.160
Recommended Citation
Okan Yazicioglu, A.
(2026) Analysis of Employee Retention in the Irish Hospitality Sector CCT College Dublin.
DOI: https://doi.org/10.63227/652.299.160