Supervisor

Neil Doyle

Programme

MA in International Business

Keywords

Coopetition Strategies, Retail SMEs, Organisational Capability.

Abstract

This study investigates the adoption and effectiveness of coopetition strategies by retail SMEs in countering the perception that large e-commerce platforms threaten their survival. Using a qualitative research methodology and expert interviews, the findings reveal that retail SMEs predominantly adopt horizontal coopetition, such as sharing infrastructure, security services, and group buying. Few engage in platform-based coopetition with large e-commerce platforms. Organisational capability is a key factor influencing the adoption of these strategies, which prove effective in addressing the perceived threat. The study recommends that retail SMEs enhance their organisational capabilities and suggests large e-commerce platforms localise their approaches to better integrate retail SMEs.

Date of Award

2024

Full Publication Date

2024

Access Rights

open access

Document Type

Dissertation

Resource Type

thesis

Included in

E-Commerce Commons

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