Programme

HDIP in Data Analytics for Business

Abstract

This project applies machine learning to predict customer responses to marketing campaigns, aiming to enhance customer engagement and optimise resource allocation. Using a dataset containing demographic, lifestyle, and purchase behaviour data, a Random Forest classifier was developed to identify potential responders to marketing initiatives. The project follows a structured methodology including data exploration, preprocessing, model building, and evaluation. By accurately predicting customer behaviour, businesses can improve campaign targeting, design personalised marketing strategies, and allocate resources more efficiently. The results provide actionable insights to support customer segmentation and strategic decision-making, promoting business growth and customer satisfaction.

Date of Award

2025

Full Publication Date

2025

Access Rights

open access

Document Type

Capstone Project

Resource Type

thesis

Included in

Data Science Commons

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