Supervisor

Taufique Ahmed

Programme

HDIP in AI Applications

Abstract

This project investigates the prediction of repeat purchase behaviour in e-commerce using machine learning, with a focus on balancing predictive accuracy and interpretability. Large volumes of transactional and behavioural data are analysed to identify customer-level features that drive loyalty and repeat purchases. Various supervised learning models, including Random Forests and Logistic Regression, are evaluated for predictive performance, while SHAP (SHapley Additive Explanations) is employed to provide both global and local interpretability. The study aims to generate actionable insights for customer relationship management and marketing strategy, demonstrating how advanced predictive models can support informed business decisions without sacrificing transparency.

Date of Award

2025

Full Publication Date

2025

Access Rights

open access

Document Type

Capstone Project

Resource Type

thesis

Included in

Data Science Commons

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