Graham Glanville


BB(Hons) in Business


Organizational conflicts, Conflict management, Types of conflicts


This work aims to analyze how organizational conflicts interfere in interpersonal relationships in the work team, since, due to the constant search for success, companies require a lot from their employees, placing them in times of anxiety and stress, influencing disagreements and conflicts. For the study in question, a bibliographic search was carried out. Books, articles, theses and monographs were used, in order that this work may enable an aid in the construction of knowledge about the theme of conflicts, a subject rarely addressed in contemporary times, being essential to a good corporate performance.

It is concluded that the conflict is inevitable nowadays and that the reactions of the individuals will vary according to the way in which the conflict is managed. There is no universal method of management, but one that best fits each situation.

Date of Award

Fall 2020

Document Type

Undergraduate Project

Resource Type

bachelor thesis


Applied Business Research Projects